Contact us

Whether you have a question about your order, our colorable pajamas and loungewear, sizing, shipping, or just want to say hello — we’re here for you!

At COLWEA, we love hearing from our community of creatives and comfort seekers — parents, remote workers, and kids alike. Your feedback helps us create better, cozier, and more colorful experiences.

Email us: care@colwea.com
We respond within 24–48 hours, Monday to Friday.

or by scanning the WhatsApp code below.
Customer service hours: 10am – 6pm EST

Please note: We only respond to text messages (no calls). Alternatively, you can contact us using the form below, and we'll get back to you quickly.

For shipping updates, returns, or exchanges on your custom-designed loungewear or pajamas, visit our Track my order, Shipping and Returns page. or drop us a message here.

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Visit our How It Works or Why Color & Wear? pages to learn how to bring your pajamas to life with creativity and care!

Want to stock Colwea, collaborate on a cozy campaign, or become a UGC creator?

👉 Reach out via our Collab Form or email us directly at care@colwea.com

Why Customers Love Contacting Us

We’re not just selling sleepwear – we’re building a brand centered around comfort, creativity, and connection at home. Whether you're designing colorable pajamas for your child or looking for the perfect loungewear for your WFH days, we're here to guide you every step of the way.