Privacy Policy

Data Controller – Who is responsible for processing your data?

Purposes – For what purposes do we process your data?

In compliance with European Regulation 2016/679 on General Data Protection, we inform you that we will process the data you provide for the following purposes:

  • To manage the contracting of services carried out through the platform, including billing and delivery.
  • To periodically send communications about services, events, and news related to activities carried out by Tandes ABD S.L. through any means (phone, postal mail, or email), unless the user states otherwise or withdraws their consent.
  • To send commercial and/or promotional information related to the sector of contracted services and value-added services for end users unless the user states otherwise or withdraws their consent.
  • To comply with legally established obligations, as well as verify compliance with contractual obligations, including fraud prevention.
  • To transfer data to authorities and organizations when required by legal and regulatory provisions.

Categories of Data – What data do we process?

Based on the purposes mentioned above, Tandes ABD S.L. processes the following categories of data:

  • Identifying data
  • Metadata of electronic communications
  • Commercial information data

If the user provides third-party data, they declare that they have obtained the third party’s consent and commit to informing them of the content of this clause, exempting Tandes ABD S.L. from any liability in this regard.

Nevertheless, Tandes ABD S.L. may carry out the necessary verifications to confirm this fact, adopting the appropriate due diligence measures in accordance with data protection regulations.

Legal Basis – What is the legal basis for processing your data?

The processing of data for sending periodic newsletters about services, events, and news related to our professional activity is based on the user’s explicit consent, as required by current regulations.

Additionally, the processing of data related to offers or collaborations is based on the user’s consent, which may be withdrawn at any time. However, withdrawal of consent may affect the ability to communicate smoothly and obstruct the processes the user wishes to carry out.

Finally, data may be used to fulfill legal obligations applicable to Tandes ABD S.L.

Data Retention Period – How long will we keep your data?

Tandes ABD S.L. will retain users’ personal data only for as long as necessary to fulfill the purposes for which they were collected, unless consent is withdrawn. Afterward, if necessary, the information will be kept blocked for the legally established periods.

Recipients – Who will your data be shared with?

Your data may be accessed by service providers that provide services to Tandes ABD S.L., such as hosting services, marketing tools, content systems, or other professionals, when such communication is legally required or necessary for the execution of contracted services.

Tandes ABD S.L. has signed data processing agreements with each service provider to ensure they process your data in accordance with current legislation.

Your data may also be shared with:

  • Law enforcement agencies when legally required.
  • Banks and financial institutions for payment processing.
  • Public administrations with jurisdiction over relevant sectors, as required by applicable regulations.

Information Security – What security measures do we implement to protect your data?

To protect the various types of data mentioned in this privacy policy, we implement the necessary technical security measures to prevent loss, manipulation, disclosure, or alteration of data.

  • Encryption of communications between the user’s device and Tandes ABD S.L.’s servers.
  • Encryption of information on Tandes ABD S.L.’s servers.
  • Additional measures to prevent third-party access to user data.

In cases where Tandes ABD S.L. relies on service providers for platform maintenance outside the European Union, these international data transfers are regulated in accordance with Tandes ABD S.L.’s commitment to data protection, integrity, and security.

User Rights – What are your rights when you provide your data, and how can you exercise them?

You have the right to confirm whether Tandes ABD S.L. is processing your personal data.

Additionally, you have the right to access your personal data, request correction of inaccurate data, or request its deletion when, among other reasons, the data is no longer necessary for the purposes it was collected.

In certain circumstances, you may request restriction of the processing of your data, in which case we will only retain it for the exercise or defense of legal claims.

In some cases, for reasons related to your particular situation, you may object to the processing of your data. Tandes ABD S.L. will stop processing your data unless there are compelling legitimate reasons or for the exercise or defense of potential legal claims.

You also have the right to data portability and to withdraw your consent at any time, without affecting the lawfulness of processing based on prior consent.

If you wish to exercise any of your rights, you can contact us at care@colwea.com

Modification of the Privacy Policy

Tandes ABD S.L. may modify this Privacy Policy at any time, with successive versions published on the website. In any case, Tandes ABD S.L. will notify users in advance of any modifications that affect them so they can accept them.

This Privacy Policy was last updated on December 27, 2018. 

Tandes ABD S.L. (Spain) – All rights reserved.