We're Here for You!
Whether you have a question about your order, our colorable pajamas and loungewear, sizing, shipping, or just want to say hello — we’re here for you!
Customer Service
At COLWEA, we love hearing from our community of creatives and comfort seekers — parents, remote workers, and kids alike. Your feedback helps us create better, cozier, and more colorful experiences.
Email us: care@colwea.com
We respond within 24–48 hours, Monday to Friday.
or by scanning the WhatsApp code below.
Customer service hours: 10am – 6pm EST
or by scanning the WhatsApp code below.
Customer service hours: 10am – 6pm EST
CLAUDIA LUCÍA
Customer Service Specialist
Dedicated to ensuring you have the best possible experience, Claudia Lucía is here to help you with any questions or concerns. With a background in customer service and a passion for eco-friendly living, Claudia Lucía ensures your shopping experience is smooth and satisfying.
Policies
Check out our shipping options, delivery times, costs, and payment and cancellation policies. Plus, get information on returns, exchanges, and refunds.
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